This starter shipping policy must be reviewed for your legal entity, fulfillment locations, carriers, selling markets, and actual service terms before publication.

Order Review & Dispatch

Orders are reviewed for product availability, destination requirements, address completeness, documentation questions, and the shipping route currently available. Dispatch timing begins after the order and payment arrangements are confirmed.

Tracking & Delivery Estimates

Tracking information is supplied where available. Delivery estimates are not guarantees and can be affected by carrier operations, customs review, local holidays, weather, address issues, and other events outside the seller’s control.

Customs & Buyer Responsibility

Buyers are responsible for confirming the import, possession, and use requirements that apply to their destination and organization. Eligible customs exceptions may be reviewed under the documented reship process, based on the order, destination, tracking history, and supporting evidence.

Shipping Questions

Contact support with the order reference, destination, and tracking information so the circumstances can be reviewed.